In an emergency please contact 000 (Australia wide).
If you wish to raise your concern with the Congregation directly please complete the online complaints form here. Alternatively you can access a PDF form here or if you are a child or young person that feels unsafe and you want us to know, please view the complaint flyer here.
Issue or Concern
If you or someone you know has been the victim of abuse or are the victim of another criminal offence, SGS encourages you to contact the police in your State or Territory.
In an emergency please contact 000 (Australia wide).
Non emergency: Phone 131 444 (NSW, ACT, Queensland, South Australia, Western Australia, Northern Territory and Tasmania) Phone 1800 333 000 Victoria.
If your concern relates to a child or young person being at risk of significant harm please contact:
NSW
Department of Communities and Justice
Phone: 132 111 or visit their website here
Victoria
Department of Families, Fairness and Housing
Phone: North Division intake: 1300 664 977
Phone: South Division intake: 1300 655 795
Phone: East Division intake: 1300 360 391
Phone: West Division intake – metropolitan: 1300 664 977
Phone: West Division intake – rural and regional: 1800 075 599
Or visit their website here
Queensland
Department of Children, Youth Justice and Multicultural Affairs
Phone: Brisbane: 1300 682 254
Phone: South East Queensland: 1300 679 849
Phone: South West Queensland: 1300 683 390
Phone: North Coast: 1300 703 921
Phone: North Queensland: 1300 706 147
Phone: Central Queensland: 1300 703 762
Phone: Far North Queensland: 1300 684 062
Or visit their website here
ACT
Department of Community Services
Child and Youth Protection
Phone: General public line (available 24 hours): 1300 556 729
Phone: Mandated reporters line (available 24 hours): 1300 556 728
Or visit their website here
South Australia
Department for Child Protection
Phone: 13 14 78
Or visit their website here
Western Australia
Department of Communities
Phone: 1800 273 889
Or visit their website here
Tasmania
Department of Communities Tasmania
Phone: 1800 000 123
Or visit their website here
Northern Territory
Phone: 1800 700 250
Or visit their website here
If you have any questions or concerns relating to the safeguarding of children and adults at risk please contact the Director of Operations:
Phone: 02 8752 5314
Email: safeguarding@goodsams.org.au
